Support Plans
In addition to ad hoc professional support by the hour we also provide a range of support plans which include a specific number of hours either on a monthly or annual basis. Support plans offer substantial discounts of up to 50% of the standard hourly rate of £30 per half hour.
Brightbox support plans provide customers with the added peace of mind that our experts are on hand to help with a variety of tasks and incidents.
Features
- Access to 24-7 emergency telephone number
- 8 hour typical response time to non-emergency requests (office hours)
- Discounted inclusive support time (see below)
Monthly Plans
- 5 hours/month =
£300£240 SAVE 20% - 10 hours/month =
£600£450 SAVE 25% - 20 hours/month =
£1200£840 SAVE 30% - 50 hours/month =
£3000£1800 SAVE 40%
Annual Plans
- 10 hours/year =
£600£540 SAVE 10% - 20 hours/year =
£1200£960 SAVE 20% - 40 hours/year =
£2400£1800 SAVE 25% - 60 hours/year =
£3600£2520 SAVE 30% - 120 hours/year =
£7200£4680 SAVE 35% - 240 hours/year =
£14,400£8640 SAVE 40% - 600 hours/year =
£36,000£18,000 SAVE 50%
Minimum 1 hour per task/incident
12 month contract
Prices exclude VAT @ 17.5% where applicable
For more information on our rails support plans, please get in touch
